Enjoy Peace of Mind Brought by xToolCare
- Valid only if you purchase xToolCare within one month of the machine order being delivered.
- 2 warranty events cover the machine failure and damage during normal use or due to an accident. (Cover nearly 90% of machine failures)
- 2-way free shipping gets your faulty machine repaired hassle-free.
- 12 hour quick response to all your software and hardware problems.
- 1-on-1 expert service makes you feel at ease.
- 12 months effective warranty period after your standard warranty expires.
2 Warranty Events, Cost Effective
The warranty covers nearly 90% of machine failure and damage. xToolCare for P2 can help you save up to 60%.
Full Coverage, Software & Hardware
No matter whether it is a hardware or software problem, xToolCare guarantees to keep you at ease with a professional and quick reply.
Free Two-Way Shipping, Hassle-Free
Two-way free shipping helps you to deal with the issues hassle-free. xTool customer service department gets everything right for you.
*Free two-way shipping is open to US non-remote areas now. For other countries and regions, free return shipping is provided.
Technical support priority helps you better and quicker fix the machine failures. xTool after-sales team will respond to your request within 12h (excluding holidays).
Product | Warranty Parts | Details | Warranty Period with xToolCare | Warranty Period without xToolCare |
---|---|---|---|---|
xTool P2 |
Main Parts | Laser Power Supply, Switching Power Supply, Circuit Board, Motor (Including Water Pump / Air Pump), Camera, Electronic Lock Switch, Guide Rail, Timing Belt | 24 Months | 12 Months |
xTool P2 | Consumables | Laser Tube |
12 Months | 6 Months |
Reflector, Focusing Mirror | 6 Months | 3 Months | ||
xTool P2 | Accessories | Slat, Drawer, Power Cord, USB Cable, Exhaust Pipe, Funnel, Antifreeze, Screwdriver, Manual Guide, Consumable Clips, etc. | Not covered but enjoying free replacement with invoice |
*xToolCare only applies to damage or malfunction that has been confirmed by the xTool technical engineer. Each time, only one machine or one component can be repaired.
*P2 Sold Separately.