- Valid only if you purchase xToolCare within one month of the machine order being delivered.
- 2 warranty events cover the machine failure and damage during normal use or due to an accident. (Cover nearly 90% of machine failures)
- 2-way free shipping gets your faulty machine repaired hassle-free.
- 12 hour quick response to all your software and hardware problems.
- 1-on-1 expert service makes you feel at ease.
- 12 months effective warranty period after your standard warranty expires.
2 Warranty Events, Cost Effective
The warranty events cover nearly 90% of machine failure and damage. xToolCare for xTool S1 can help you save up to 75%.
Full Coverage, Software & Hardware
No matter whether it is a hardware or software problem, xToolCare guarantees to keep you at ease with a professional and quick reply.
Free Two-Way Shipping, Hassle-Free
Two-way free shipping helps you to deal with the issues hassle-free. xTool customer service department gets everything right for you.
*Free two-way shipping is open to US non-remote areas now. For other countries and regions, free return shipping is provided.
Technical support priority helps you better and quicker fix the machine failures. xTool after-sales team will respond to your request within 12h (excluding holidays).
| Product | Warranty Parts | Details | Warranty Period with xToolCare | Warranty Period without xToolCare |
|---|---|---|---|---|
| xTool S1 |
Main Parts | The Main Control Board, the Laser Module, and the Power Adaptor | 24 Months | 12 Months |
| xTool S1 | Consumables | The Exhaust Fan, the Z-axis Panel, the Blind Window, the Front Plate, the TF Card, the Emergency Stop Switch, and the Limit Sensor |
12 Months | 6 Months |
| xTool S1 | Accessories |
The Blade, the Power Cord, the USB Connection Cable, the USB Security Key, the Distance Sensor, the Exhaust Pipe, the Key Screwdriver, the Screw, the Manual Guide, Material Package, and the Protective Lens. |
Not covered but enjoying free replacement with invoice |
